General Terms and Conditions

Welcome to Digital Dialog, a trading name of VNK Media Ltd


  • By accessing and using our website, [], you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the website or to products and services available through the website.
  • These Terms and Conditions govern the relationship between VNK Media Ltd ("we", "us", "our") and you, the user ("you", "your"). By using our website, you accept these terms in full; if you disagree with any part of these terms, you must not use our website.

Changes to Terms

  • We reserve the right to modify these Terms and Conditions at any time. Such modifications shall be effective immediately upon posting of the modified terms on the website. Your continued use of the website after any such changes shall constitute your consent to such changes.

Accuracy of Information

  • While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.

Intellectual Property

  • Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all our intellectual property rights are reserved.
  • You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

Licence to Use Website

You must not:

  • Republish material from this website (including republication on another website);
  • Sell, rent, or sub-license material from the website;
  • Show any material from the website in public without our express written consent;
  • Reproduce, duplicate, copy, or otherwise exploit material on our website for a commercial purpose;
  • Edit or otherwise modify any material on the website;
  • Redistribute material from this website, except for content specifically and expressly made available for redistribution.

Limitation of Liability

  • We will not be liable for any loss or damage of any nature arising out of, or in connection with, the use of or inability to use this website.

Law and Jurisdiction

  • These terms and conditions will be governed by and construed in accordance with the laws of England and Wales, and any disputes relating to these terms and conditions will be subject to the [exclusive/non-exclusive] jurisdiction of the courts of England and Wales.


  • If any part of these Terms and Conditions is determined to be unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.

Terms and Conditions for Training Courses

Cancellations, Refunds, and Transfers:

  • Refunds are not available once enrolment is confirmed. Participants unable to attend the original course may transfer to a future date or nominate a substitute attendee, with at least three days' written notice before the course start. If the original booking was at a discounted rate, the full published price for the alternative course date will apply.

Course Fee & Payment:

  • Course fees must be paid in full before access is granted. Instalment plans, if available, must be approved and adhered to as agreed.

Access Duration & Intellectual Property:

  • Post-completion access to any course materials is granted for the period specified at enrolment. All course materials are for personal educational use and are the intellectual property of Digital Dialog.

Technology Requirements:

  • Participants must meet the technological requirements detailed on the course page to ensure full access to the course and any supporting materials.

Dispute Resolution & Governing Law:

  • Disputes should be addressed to the success team in accordance with our internal procedures. These terms are governed by England and Wales law.